How to De-Risk Digital Transformation for Your Employees

When you introduce digital transformation into your business, you’re deciding that life will never be the same. You’re not just adding a new app or installing a new “system” of some kind—you’re intentionally evolving your company’s DNA. This is exciting news because it means you’re not just reacting passively to changes in the environment that might cause mutations to your business processes and offerings. You’re proactively injecting your company with the innovation and resilience it will need to continually adapt in our era of ongoing disruption. Your employees may not, however, find this approach as invigorating as you do. As you introduce game-changing digital solutions into your organization, bear in mind that many of your employees will want to cling to the rules of the old game. They’re probably viewing the world from ground-level and need some help spotting the vision you see shimmering so brightly above the horizon. To nudge your team out of their comfort zone and get them to buy into your vision, you’ll need to overcommunicate the value of “going digital.” Don’t assume that one upbeat email announcing a new digital solution will do the job, no matter how long the list of benefits it includes. Consider carefully the way you paint your vision and the story you weave around it, especially in…

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