The impact of a digital roadmap on SMBs from different industries
Learn how companies within different industries uses digital transformation to build stronger relationships with their clients and change they way they do business.
About the Study
During several consultations with our clients, iTransform created this study with the aim of educating SMEs to take the first step and be proactive in digitizing their business. With this study, companies will be able to more easily detect problems or symptoms of bigger problems and act proactively before the problem becomes too big or too late.
Sample Data
Top SMBs' Problems
Starting a business is a significant achievement for many entrepreneurs, but maintaining one is the larger challenge. Owners realize that they need professional help when they see the damage these problems are causing. Managers and contractors often know the solution to their problems, but do not have the knowledge, expertise, resources or time to fix them themselves. Hence, experts in digital transformation are very important.
Here is a list of the problems frequently encountered by the businesses in our sample:
Problems v.s. Symptoms
When experts analyze a company and ask SMBs what their problems are, managers tend to list symptoms of problems. In order to get rid of the symptoms and side effects of a problem, the source or cause must be found. Here are a list of regular symptoms that may cause the root problem:
Services
Case Studies
The following case studies were conducted with clients who had the opportunity to benefit from digital solutions adapted to their needs and strengths in order to better seize opportunities and achieve their goals
Construction Industry
Overview
Cost of Inaction: $486,700*
Investment: $458,200*
Return on Investment (ROI): $598, 816*
– inefficient onboarding process
– lack of human resource
– lack of IT knowledge
This led to high staff turnover and a significant decrease in profitability. Overall, it created a frustrating experience for both clients and employees. Thus, the business could not maximize on it’s potential.
Solutions
On a digital roadmap, iTransform has raised and suggested the necessary actions and tools to adopt so that the company can benefit from an expansion of it’s market shares and increase in its productivity.
Quick Wins
– Leverage the company’s strength with a marketing plan to take advantage of market opportunities and monetize them to increase market shares and revenue.
– Increase profitability with a quoting system to create more accurate, complete and consistent proposals.
– Implement a learning management system (LMS) to improve the experience (customers and partners) and increase overall efficiency.
Advertising Industry
Overview
Cost of Inaction: $124,800*
Investment: $65,700*
Return on Investment (ROI): $59,040*
Solutions
iTransform began to identify internal strengths of the clients and match them with market opportunities. The identified solutions were outlined in an adapted digital roadmap that helped the client make quick and effective decisions. Also, by analyzing the current challenges of the market due to Covid-19 and their customer behavior changes, our client was offered solutions that can be adapted in long-run or in the face of unpredicted events.
Quick Wins
– Identified new business model adapted to digital reality
– Supported to secure funding for solution implementation
– Created alignment within the management team to make digital decisions in a seamless way
Food & Beverage Industry
Overview
Cost of Inaction: $110,880*
Investment: $55,500*
Return on Investment (ROI): $110,954*
Solutions
iTransform gave the brewery a clear step-by-step process for developing, building and implementing a predictive production model – a digital solution that would bring the inventory, sales and production systems into sync.
Quick Wins
– Leveraged and monetized on data gathered by the brewery for multiple years
– Propelled the company’s growth by aligning the management team on their path to success
– Supported to secure funding for solution implementation
Industries
Cost of Inaction: The amount that a business is losing by not improving their processes/ strategy (doing nothing).
Investment: Cost to make changes, improvements and modernize your business
Return on Investment (ROI): Indicates or evaluates the credibility of an investment.
*All numbers are estimates and are not intended to mislead you in any way.
Testimonials
Clients’ experience with iTransform
The interaction with the various employees. Very professional and knowledgeable
Tom Devost President & CEO